FAQ
UPDATED: We are delighted that this year’s Real Wine fair is in such high demand but due to unprecedented numbers of advance registrations, TICKETS HAVE NOW SOLD OUT FOR SUNDAY 28TH APRIL. REGRETTABLY THIS WILL ALSO PROHIBIT ANY ADMISSIONS ‘ON-THE-DOOR’. WE APOLOGISE FOR ANY DISAPPOINTMENT CAUSED.
Are there ID requirements or an age limit to enter the event?
Due to the nature of The Fair, all attendees must be aged 18 years +. Please bring proof of age with you. Babes in arms are permitted, but we are unable to accommodate any other minors.
What does my ticket cover?
Each ticket includes admittance to The Fair for one person, E-Catalogue, all wine tasting samples and entry to workshops & masterclasses.
Will printed catalogues be available?
In order to reduce the environmental impact of the next Real Wine Fair, this year’s event catalogue will be produced in digital format only, downloadable both in advance and on the day. Printed copies will no longer be available so if you prefer a more analogue format to keep notes, we’d kindly recommend you bring a notepad and pen. Many thanks for your understanding.
Is there food at the event?
Yes! We have an array of artisan food exhibitors with delicious morsels for you to tuck into
How can I pay on the door if I haven’t already purchased tickets in advance?
Tickets are sold out for Sunday 28th April. Regrettably this prohibit any admissions ‘ON-THE-DOOR’. We apologise for any disappointment caused.
Do you send out paper tickets?
No. Tickets are sent to you through an Eventbrite confirmation email.
Do I need to print out my tickets for the event?
There’s no need to print paper copies of
your ticket. We’ll ask to see the QR codes from the PDFs sent by Eventbrite and we’ll scan these upon entry to the fair.
Is there parking nearby?
Car parking is available at London Thomas More Square, a 10 minute walk from Tobacco Dock. Pre-book your space by clicking here.
Can I smoke or vape within Tobacco Dock?
Tobacco Dock has a strict NO SMOKING/VAPING policy inside the building but there will a designated smoking area outside on Pennington Street – West.
I have accessibility requirements, how will I gain access to the event?
Please arrive at the Pennington Street East Entrance at Tobacco Dock. A member of staff will direct and guide you to the Wapping Lane Entrance. From there, you will be able to access the building directly onto the Ground Floor. A member of the security team will be able to assist and guide you to our registration area which will be in East Mall Square. We look forward to seeing you there!
I haven’t received my confirmation email, what should I do?
Please contact us at info@therealwinefair.com and we can re-send the confirmation email to you. If you still don’t receive the email, it may be in your junk or spam folder.
I would like to come to the Real Wine Fair on Monday but am not a member of the wine trade, can I still come?
We are afraid that the Monday of the Fair is reserved solely for members of the wine trade and press. Regrettably guests who are not members of the wine trade will not be able to gain entry on this day.
Will be a cloakroom facilities available?
Yes, cloakroom facilities will be available for all attendees, for a small fee.
Will dogs (pets) be allowed at the venue?
Regrettably, due to the venue’s own policy, dogs (pets) will not be allowed.
Will children be allowed?
Due to the alcohol-related nature of the event, children/minors will not be permitted* (*babies in arms, only).
What is the refund policy?
Unfortunately, we are unable to issue refunds. However, if for any reason your plans change we recommend you pass it onto a wine loving friend!
How can I contact the organiser with questions?
Any questions? Drop us an email at info@therealwinefair.com.
The Real Wine Fair reserves the right to carry out photography and/or video recording at their events for publicity purposes and to reproduce images and footage on our website. By entering into this Agreement, you agree that The Real Wine Fair and any party authorised by The Real Wine Fair may use such images in perpetuity and in any format whatsoever. You further agree that copyright in these materials is owned by The Real Wine Fair.